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நம்பிக்கை ஒளி

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Privacy Policy

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Ray of Hope People (ROHP)
Last Updated: 8/22/2025

Ray of Hope People (also known as Nam-Bekai Oli) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our charity. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 
1. Who We Are

Our website address is: https://www.rohp.org
Ray of Hope People is a registered charity in England and Wales. https://register-of-charities.charitycommission.gov.uk/en/charity-search/-/charity-details/5024466?

  • Charity Registration No: 1146115

  • Company Registration No: 07192725

  • Registered Address: 10 Pembroke Road, Wembley, London, HA9 7PD

 
2. What Data We Collect

We may collect and process the following information:

  • Personal details: such as your name, email, phone number, or postal address when you contact us or make a donation.

  • Comments: When visitors leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect spam.

  • Media uploads: If you upload images, you should avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.

  • Cookies: We use cookies to improve your experience (see Section 5).

  • Technical information: such as IP address, browser type, and operating system.

 
3. How We Use Your Data

We use your data to:

Process donations and Gift Aid claims.

Respond to enquiries and provide information about our work.

Improve our website and services.

Maintain accurate records for legal and financial compliance.

Detect and prevent fraud, spam, or abuse.

We do not sell or trade your personal data.

 
4. Embedded Content and External Links

Articles on this site may include embedded content (e.g., videos, articles, social media posts). Embedded content behaves as if you have visited the original website. These websites may collect data, use cookies, and track your interaction.
We are not responsible for the privacy practices of external sites and encourage you to check their policies.

 
5. Cookies

Our website uses cookies to:

  • Save your preferences (e.g., login information, display settings).

  • Recognise repeat visitors.

  • Improve security and user experience.

Cookies may remain on your device for varying periods. You can disable cookies in your browser, but some site features may not work properly.

 
6. Who We Share Your Data With

  • Visitor comments may be checked through an automated spam detection service.

  • If you request a password reset, your IP address will be included in the reset email.

  • We may share limited information with trusted third parties (such as payment processors) when necessary to deliver our services.

 
7. How Long We Keep Your Data

  • Comments and their metadata are retained indefinitely to recognise follow-up comments.

  • For registered users (if any), personal information is stored in their profile until deleted or amended.

  • Donation and financial records are kept for at least 6 years to comply with charity and tax law.

 
8. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (except where we must retain it for legal reasons).

  • Request restriction or objection to processing.

  • Request data portability in certain cases.

To exercise your rights, contact us using the details below.

 
9. Security of Your Data

We take reasonable measures to protect your data from loss, misuse, or unauthorised access. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

 
10. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.

  • Data may be stored on secure servers within the UK or the EEA. If transferred outside the UK/EEA, we ensure appropriate safeguards are in place.

 
11. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. Continued use of the Site means you accept the changes.

 
12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: admin@rohp.org
📱 WhatsApp: +44 730 838 3328
📮 Address: 10 Pembroke Road, Wembley, London, HA9 7PD